Ombudsman

NRCIL seeks volunteers to serve as long-term care ombudsmen

Volunteer long-term care ombudsmen to serve as advocates for residents living in nursing homes and assisted living facilities are needed throughout the tri-county area.

New York State Long-term Care Ombudsman Program (LTCOP) volunteers visit residents and identify and investigate complaints. They also educate the residents, families and facility staff about maintaining the health, safety, welfare and rights of individuals living in long-term care settings.  Ombudsman services are both free and confidential. 

Ombudsmen help residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life. 

Volunteers go through a 33-hour training program and are then certified by the state. Once they are certified, volunteers are assigned to a facility to work with the residents.

If you are interested in learning more about the LTCOP or are interested in becoming a certified ombudsman, please contact the LTCOP Volunteer Coordinator Joshua Sabel at joshuas@nrcil.net or call 315-785-8703.